Privacy Policy
INTRODUCTION
TRAVEL LYNX an Alberta Owned and Operated Travel Agency that promotes quality, service, safety and protection for our client’s peace of mind.
TRAVEL LYNX is committed to safeguarding your privacy by protecting personal information you provide to us.
TRAVEL LYNX’s Privacy Policy complies with all governing privacy legislation.
PERSONAL INFORMATION
Personal information is information about an identifiable individual. Personal information can include your name, address, telephone number(s), e-mail address, and date of birth. The amount and nature of the personal information TRAVEL LYNX may require will depend on the type of products or services you request. The choice to provide TRAVEL LYNX with your personal information is always yours but may affect the availability and quality of the products and services available.
WHY TRAVEL LYNX COLLECTS PERSONAL INFORMATION
TRAVEL LYNX is committed to providing an extensive range of products and services and therefore, collects your personal information so that we may provide you with the products and services you have requested. Your personal information is used to understand your needs and preferences. TRAVEL LYNX presently offers and informs you about products or services from suppliers that we believe may be of interest to you.
TRACKING TECHNOLOGIES AND COOKIES
TRAVEL LYNX uses cookies and similar tracking technologies to track activity on Our Services and stores certain information. Tracking Technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. Detailed description can be reviewed in our Cookies Policy.
HOW YOUR PERSONAL INFORMATION IS USED
TRAVEL LYNX uses your personal information to communicate with you, to deliver the services and products you have requested, to offer additional products and services that may be of benefit and of interest to you.
YOUR PERSONAL INFORMATION IS USED FOR PROPER PURPOSES ONLY
TRAVEL LYNX will safeguard your personal information and use it only for the purposes that it was collected for as permitted by you or under applicable laws. TRAVEL LYNX will not sell, rent or give away your personal information. TRAVEL LYNX does contract with certain service providers approved by TRAVEL LYNX who may occasionally have access to your personal information only when necessary and are bound by strict contractual obligations designed to protect the privacy and security of your personal information.
EMPLOYEES
TRAVEL LYNX employees are informed and educated on the importance of protecting the privacy of our clients and are expected to maintain the client’s confidentiality at all times.
THE TRAVEL LYNX COMMITMENT
TRAVEL LYNX will protect your privacy, and in particular your personal information, in accordance with the 10 Principles of Privacy. These principles have been established by the Government of Canada and the Government of Alberta.
1. Accountability
TRAVEL LYNX is responsible for personal information under its control. TRAVEL LYNX will designate one individual who will be accountable for the compliance with the 10 Principles of Privacy.
2. Identifying Purposes
TRAVEL LYNX will identify the purposes for which personal information is collected at or before the time the information is collected.
3. Consent
Consent is required for TRAVEL LYNX’s collection, use or disclosure of personal information, except where required or permitted by law. Consent can be implied, deemed or expressly given.
4. Limiting Collection
Personal information collected will be limited to that which is necessary for the purposes identified by TRAVEL LYNX.
5. Limiting Use, Disclosure and Retention
TRAVEL LYNX will not use or disclose personal information for purposes other than those for which the information was collected, except with your consent or as required by law.
TRAVEL LYNX will retain personal information only for as long as is necessary to fulfill the purposes for collecting such information.
6. Accuracy
Personal information will be maintained by TRAVEL LYNX in an accurate, complete and up-to-date form as is necessary to fulfill the purposes for which the personal information is to be used.
7. Safeguards
TRAVEL LYNX will protect personal information with security safeguards appropriate to the sensitivity of the information.
8. Openness
TRAVEL LYNX will make readily available its policies and practices relating to the management of personal information.
9. Customer Access
Upon request TRAVEL LYNX will inform you of the existence, use and disclosure of your personal information. We can also provide you access to your personal information, subject to any legal restrictions. You may verify the accuracy and completeness of your personal information, and if required, may request that the information be corrected, updated or destroyed.
10. Challenging Compliance
You may direct any question or inquiries concerning our compliance with TRAVEL LYNX’s Privacy Policy by emailing to: admin@travel-lynx.ca in the “Subject Line” include the word “Privacy”.
FEES
TRAVEL LYNX may charge, in accordance with applicable laws, a reasonable fee for access to personal information for making copies of personal information requested.
INFORMATION COLLECTED TO DATE
TRAVEL LYNX is operating on the understanding that we have your consent to use and disclose your personal information collected to date, and to do so in accordance with our Privacy Policy. However, you may refuse or withdraw your consent at any time, subject to legal or contractual restrictions and providing TRAVEL LYNX with reasonable notice of the withdrawal of your consent. If you choose to withdraw consent or not provide certain personal information, your decision may limit the service and products that TRAVEL LYNX can offer.
TRAVEL LYNX WEBSITE PRIVACY STATEMENT
TRAVEL LYNX provides a number of services through our website, www.travel-lynx.ca. When you visit the TRAVEL LYNX website without registering or logging in, your personal information and e-mail address will not be recorded. To gain access to the TRAVEL LYNX website and exclusive items and services available to you, you will have to identify yourself and provide some personal information in the sign up process. In addition, the TRAVEL LYNX website uses “cookies” solely to identify you as a return visitor.
Our e-mail interaction with our clients are compliant with Canadian Anti-Spam Legislation. TRAVEL LYNX does not send unsolicited e-mail and does not sell personal information, like your e-mail address to third-parties.
When you leave the TRAVEL LYNX website by linking to another website, you are subject to the privacy and security policies of the new website you have connected to. TRAVEL LYNX encourages you to read the privacy policies of all websites you visit, especially if you share any personal information with them. For further information on the TRAVEL LYNX internet privacy, please visit the TRAVEL LYNX Terms of Use.
QUESTIONS AND ACCESS
Shall you need to update or correct your address or phone number(s) please e-mail your request to admin@travel-lynx.ca in the “Subject Line” include the words “Contact Changes” or call 780-719-8426.
DESIGN & IMAGE NOTICE
The design of this site remains the intellectual property of TRAVEL LYNX. Reproduction of the design or any images used herein is strictly prohibited.